Time for the first meetup after summer!
HOW TO SUCCEED WITH A HOLISTIC CUSTOMER EXPERIENCE
We hope you had a wonderful summer and have returned with boosted energy. We for sure have – and we’re super excited to present the program for next CMO goes TECH meetup in Stockholm.
This time we will put focus on the travel industry, in which the experience is crucial but with a very complex digiphysical ecosystem to handle. We’re so happy to be able to present 2 fantastic speakers that have dedicated their work-life to solve this challenge for two giants within the travel industry.
Join us for an inspiring evening that will take place at the beautiful venue of SAS Institute in Solna.
17.00 Welcome to the 7th CMO goes Tech-meetup.
The founders of CMO goes Tech, Gül Heper and Cecilia Hjertzell, will kick off the event.
17.15 SJ - How to manage customer experience in a complex ecosystem - Jenny Gejke, Head of Digital Sales Channel Development at SJ
17.40 Extended customer experience with Virtual Reality - Jonas Carlson Almqvist - Tech Lead, Digital in Destination at Thomas Cook
18.00 Final Conclusions from the day
18:10 Time for mingle and to get to know your network and presenters.
Thank you SAS institute/ Andreas Heiz and Thomas Karlsson for hosting CMO goes TECH.
Gül & Cecilia